| Facility Operations Report |
|
Plan and acquire assets |
Maintain productive assets |
| Asset Handover Package |
|
Design and construct productive assets |
Maintain productive assets |
| Capital Project Cost Ledger |
|
Design and construct productive assets |
Manage fixed asset project accounting |
| Delivered Product |
|
Manage logistics and warehousing |
Service products after sales |
| Operations Strategy |
|
Plan for and align supply chain resources |
Develop business strategy |
| Master Production Schedule |
|
Plan for and align supply chain resources |
Produce Manufacture Deliver product |
| Distribution Requirements Plan |
|
Plan for and align supply chain resources |
Manage logistics and warehousing |
| Operations Strategy |
|
Plan for and align supply chain resources |
Develop products and services |
| Purchase Order |
|
Procure materials and services |
Process accounts payable and expense reimbursements |
| Production Lot Record |
|
Produce Manufacture Deliver product |
Manage enterprise quality |
| Production Lot Record |
|
Produce Manufacture Deliver product |
Manage logistics and warehousing |
| Service Delivery Strategic Plan |
|
Establish service delivery governance and strategies |
Manage service delivery resources |
| Compliance Obligations Register |
|
Establish service delivery governance and strategies |
Manage compliance |
| Resource Utilization Report |
|
Deliver service to customer |
Manage service delivery resources |
| Customer Interaction Record |
|
Deliver service to customer |
Evaluate customer service operations and customer satisfaction |
| Resource Provisioning Confirmation |
|
Manage service delivery resources |
Deliver service to customer |
| IT Support Resource Assignment |
|
Manage service delivery resources |
Deliver and support information technology services |
| Organizational Design Blueprint |
|
Develop business strategy |
Define the business concept and long term vision |
| Organizational Goals |
|
Develop business strategy |
Perform planning and management accounting |
| High-Level Measures |
|
Execute and measure strategic initiatives |
Measure and benchmark |
| Strategic Initiative Proposals |
|
Execute and measure strategic initiatives |
Manage portfolio program and project |
| IT Solution Request |
|
Manage business processes |
Develop and maintain information technology solutions |
| Customer Handling Performance Report |
|
Manage business processes |
Evaluate customer service operations and customer satisfaction |
| Training Requirements |
|
Manage change |
Develop and counsel employees |
| Portfolio Strategic Guidance |
|
Manage portfolio program and project |
Develop business strategy |
| Human Resources Strategic Plan |
|
Develop and manage human resources planning policies and strategies |
Develop business strategy |
| New Hire Payroll Record |
|
Recruit source and select employees |
Process payroll |
| IT Provisioning Request |
|
Develop and counsel employees |
Deliver and support information technology services |
| Performance Gap Analysis |
|
Develop and counsel employees |
Manage change |
| Production Readiness Approval |
|
Develop products and services |
Govern and manage product service development program |
| Production Work Order |
|
Develop products and services |
Produce Manufacture Deliver product |
| Development Requirements |
|
Generate and define new product service ideas |
Develop products and services |
| Product Portfolio Report |
|
Govern and manage product service development program |
Manage portfolio program and project |
| Warranty Terms and Conditions |
|
Develop customer care customer service strategy |
Develop and manage sales plans |
| Warranty Terms and Conditions |
|
Develop customer care customer service strategy |
Evaluate customer service operations and customer satisfaction |
| Complaint Resolution Satisfaction Report |
|
Evaluate customer service operations and customer satisfaction |
Plan and manage customer service contacts |
| Warranty Performance Report |
|
Evaluate customer service operations and customer satisfaction |
Develop customer care customer service strategy |
| Returned Product |
|
Plan and manage customer service contacts |
Service products after sales |
| Service Request |
|
Plan and manage customer service contacts |
Deliver service to customer |
| Complaint Resolution Record |
|
Plan and manage customer service contacts |
Evaluate customer service operations and customer satisfaction |
| Warranty Replacement Order |
|
Service products after sales |
Produce Manufacture Deliver product |
| Supplier Recovery Report |
|
Service products after sales |
Evaluate customer service operations and customer satisfaction |
| Compliance Policy Directive |
|
Manage compliance |
Manage legal and ethical issues |
| Tax Compliance Requirement |
|
Manage compliance |
Manage taxes |
| Compliance Governance Requirements |
|
Manage compliance |
Establish service delivery governance and strategies |
| Enterprise Risk Profile |
|
Manage enterprise risk |
Manage compliance |
| Property Risk Assessment |
|
Manage enterprise risk |
Plan and acquire assets |
| Internal Control Risk Assessment |
|
Manage enterprise risk |
Manage internal controls |
| Capitalized Asset Record |
|
Manage fixed asset project accounting |
Perform general accounting and reporting |
| Capital Project Authorization |
|
Manage fixed asset project accounting |
Design and construct productive assets |
| Internal Controls Compliance Report |
|
Manage internal controls |
Manage compliance |
| Financial Benchmarking Report |
|
Perform planning and management accounting |
Manage enterprise quality |
| Financial Performance Assessment |
|
Perform planning and management accounting |
Develop business strategy |
| Compensation Summary |
|
Process payroll |
Reward and retain employees |
| Infrastructure Performance Report |
|
Deliver and support information technology services |
Deploy information technology solutions |
| IT Service Delivery Strategy |
|
Deliver and support information technology services |
Deliver service to customer |
| IT Service Delivery Strategy |
|
Deliver and support information technology services |
Develop and manage IT customer relationships |
| Enterprise IT Strategy |
|
Manage the business of information technology |
Deliver and support information technology services |
| Enterprise IT Strategy |
|
Manage the business of information technology |
Develop and maintain information technology solutions |
| IT Business Value Report |
|
Manage the business of information technology |
Develop and manage IT customer relationships |
| IT Financial Forecast |
|
Manage the business of information technology |
Perform planning and management accounting |
| Release Plan |
|
Deploy information technology solutions |
Develop and maintain information technology solutions |
| Solution Design Package |
|
Develop and maintain information technology solutions |
Design and construct productive assets |
| Customer Insight Brief |
|
Develop and manage marketing plans |
Develop and manage sales plans |
| Customer Insight Brief |
|
Develop and manage marketing plans |
Generate and define new product service ideas |
| Customer Feedback Summary |
|
Develop and manage marketing plans |
Develop products and services |
| Sales Order |
|
Develop and manage sales plans |
Plan and manage customer service contacts |
| Channel Strategy Plan |
|
Develop marketing strategy |
Develop and manage sales plans |
| Pricing Strategy |
|
Develop marketing strategy |
Develop and manage marketing plans |
| Alliance Relationship Plan |
|
Develop sales strategy |
Develop and manage sales plans |
| Market Opportunity |
|
Understand markets customers and capabilities |
Develop marketing strategy |